DELIVERY CONDITIONS & SHIPPING

You decide how your order is delivered to you. Depending on the items you have ordered, there are different ways to choose from. Here you will find an overview with the most important information about delivery, order closing times, order quantity and delivery costs.

In the Zurich area, we deliver to you with our own e-mobiles (electric plug-in hybrids), Monday to Friday between 09:00 and 19:00. Home delivery costs CHF 21.50 incl. VAT. Our delivery service brings your shopping directly to your door (or to the reception desk in the case of companies).

We ship throughout Switzerland with Swiss Post. Shipping costs depend on weight: CHF 11.35 (up to 2 kg), CHF 14.59 (up to 9 kg), CHF 24.32 (up to 30 kg), each incl. VAT.

If your order contains products from the “Milk, eggs & cheese” category, we deliver it exclusively by home delivery in the Zurich area, or you can collect it from us.

We deliver Monday to Friday. There are no deliveries on weekends or public holidays.

Home delivery and shipping by post are free from an order value of CHF 150. The minimum order value is CHF 50. Pickup: free of charge at Giessenstrasse 11, 8953 Dietikon, Monday to Friday 08:00 to 18:00. Pickup is only available for delivery addresses in the Zurich area. We deliver within Switzerland only.

Order deadline and delivery time

Stock items: if you order by 12:00, we deliver on the next working day. Items we order from our suppliers: the order deadline is Monday and Thursday at 12:00; delivery usually takes place 2 to 3 working days later. The estimated delivery date shown in the shop and in the order confirmation is binding. We deliver your entire order together; there are no partial deliveries.