DELIVERY CONDITIONS & SHIPPING
You decide how your order is delivered to you. Depending on the items you have ordered, there are different ways to choose from. Here you will find an overview with the most important information about delivery, order closing times, order quantity and delivery costs.
In delivery zones A, B, C and D, we will deliver to you with our own e-mobiles (electric hybrid plug-ins) in a time slot selected by you. Our delivery service brings your shopping directly to your door (or to the reception desk in the case of companies).
You will find delivery windows in the afternoon and evening between 12:00 and 22:00. If your delivery address is too far from our logistics centre, we will hand over your purchase to Swiss Post.
If your order includes chilled or fresh products, it will be delivered exclusively by our own e-mobiles (electric hybrid plug-ins).
The delivery driver will deliver to you from Monday to Friday. (Saturdays depending on the municipality).
Order cut-off time:
The order deadline is around noon. If you place your order in the morning, we can deliver it to you for the following day or even the same day at best. Orders that arrive after lunchtime will be delivered the day after next or, at best, the following day.